www.brazilianvwkombi.com
 
HomeFAQSearchRegisterLog in
It's smiles more fun in a BraziBay!
Become a site supporter - join the Executive Club!
We're all about the volkswagenT2kombi

Share | 
 

 Warranty Service Debate

View previous topic View next topic Go down 
Go to page : 1, 2  Next
AuthorMessage
stephenjedward

avatar

Cabin : Economy
Location : Essex
Posts : 220
Join date : 2011-05-17

PostSubject: Warranty Service Debate   Wed Mar 07, 2012 8:26 am

I have my 6000km/6 month service due and im debating what to do. Round trip to Bristol from Essex really expensive and time consuming.

There is a VW dealer MJ Warner close who are a "Danbury Main Dealer" and also said they would service my bay under warranty.

When I last queried this to be true with Danbury I received a vague non committal answer.

So Ive asked the question again. watch this space..

Back to top Go down
TimV
Admin
avatar

Cabin : Flight 001
Location : Leatherhead, UK & Ibiza, Spain.
Posts : 12431
Join date : 2009-09-27

PostSubject: Re: Warranty Service Debate   Wed Mar 07, 2012 9:04 am

Interesting!!

________________________________________________________________________________
Max SportzKombi - The Bay Racer and Tango - the Fizzy Kombi Wink
@brazilianvwbay

Back to top Go down
http://www.brazilianvwbay.forumotion.com
stephenjedward

avatar

Cabin : Economy
Location : Essex
Posts : 220
Join date : 2011-05-17

PostSubject: Re: Warranty Service Debate   Wed Mar 07, 2012 9:39 am

@TimV wrote:
Interesting!!

I saw you had achat last night online re service, sorry I missed it.

I think it would be great all round if Danbury were able to establish a network of authorised service partners..

Back to top Go down
Tallulah

avatar

Cabin : Flight 011
Location : South Somerset, UK
Posts : 4497
Join date : 2011-06-05

PostSubject: Re: Warranty Service Debate   Wed Mar 07, 2012 9:52 am

hear hear

________________________________________________________________________________
www.vdubcamperhire.com
Twitter: @tallulah_vw
Facebook: facebook.com/vdubcamperhire

Proud winners of Spikes Trophy, 2016.
Freedom, in style...
Back to top Go down
http://www.vdubcamperhire.com
TimV
Admin
avatar

Cabin : Flight 001
Location : Leatherhead, UK & Ibiza, Spain.
Posts : 12431
Join date : 2009-09-27

PostSubject: Re: Warranty Service Debate   Wed Mar 07, 2012 9:54 am

I think it's unlikely they'd do that SJE ... why let someone else get the cash whilst using the Danbury name?!

What we're looking for is a countrywide network of VW workshops who can service and repair both Aircooled and Watercooled Brazilian Kombis. Who have the experience of working on the Classic Bay re suspension, steering, aircooled engine etc but who also are fully competent with today's engines and the diagnostic techniques required to maintain them.

________________________________________________________________________________
Max SportzKombi - The Bay Racer and Tango - the Fizzy Kombi Wink
@brazilianvwbay

Back to top Go down
http://www.brazilianvwbay.forumotion.com
stephenjedward

avatar

Cabin : Economy
Location : Essex
Posts : 220
Join date : 2011-05-17

PostSubject: Re: Warranty Service Debate   Wed Mar 07, 2012 11:19 am

@TimV wrote:
I think it's unlikely they'd do that SJE ... why let someone else get the cash whilst using the Danbury name?!


sure, however they would be able to make money from franchising van sales. I guess it depends on what Danburys growth plans are...
Back to top Go down
TimV
Admin
avatar

Cabin : Flight 001
Location : Leatherhead, UK & Ibiza, Spain.
Posts : 12431
Join date : 2009-09-27

PostSubject: Re: Warranty Service Debate   Wed Mar 07, 2012 11:29 am

You've also got to consider Volkswagen's side of this SJE .... if the New T2 market gets too big, they'll start getting agitated and may bring the whole thing to a stop.

________________________________________________________________________________
Max SportzKombi - The Bay Racer and Tango - the Fizzy Kombi Wink
@brazilianvwbay

Back to top Go down
http://www.brazilianvwbay.forumotion.com
Scooby

avatar

Cabin : Flight 004
Location : Reading
Posts : 6963
Join date : 2010-12-12

PostSubject: Re: Warranty Service Debate   Wed Mar 07, 2012 1:29 pm

Maybe a list could be created by those owners on here who use such a company as outlined by Tim for all their maintenance and servicing etc. - assuming not under warranty when we assume you would use Danbury?
A "local company" to you could perhaps then be established across the UK in due course - based upon recommendations from other Brazi Bay owners?
Just a thought
Rooby Roo
flower

________________________________________________________________________________
Proud winners of Spike's Trophy 2017

bounce Scooby - Born To Run  bounce
Back to top Go down
TimV
Admin
avatar

Cabin : Flight 001
Location : Leatherhead, UK & Ibiza, Spain.
Posts : 12431
Join date : 2009-09-27

PostSubject: Re: Warranty Service Debate   Wed Mar 07, 2012 1:35 pm

That's what I was working on Scooby ....

________________________________________________________________________________
Max SportzKombi - The Bay Racer and Tango - the Fizzy Kombi Wink
@brazilianvwbay

Back to top Go down
http://www.brazilianvwbay.forumotion.com
Scooby

avatar

Cabin : Flight 004
Location : Reading
Posts : 6963
Join date : 2010-12-12

PostSubject: Re: Warranty Service Debate   Wed Mar 07, 2012 1:36 pm

Great minds . . .

________________________________________________________________________________
Proud winners of Spike's Trophy 2017

bounce Scooby - Born To Run  bounce
Back to top Go down
kiteman

avatar

Cabin : Exec 002
Location : Hampshire
Posts : 2894
Join date : 2010-03-19

PostSubject: Re: Warranty Service Debate   Wed Mar 07, 2012 4:43 pm

The Brazilian Bay Services section has a few places listed

________________________________________________________________________________


Ginger man without a ginger van  sunny
Back to top Go down
TimV
Admin
avatar

Cabin : Flight 001
Location : Leatherhead, UK & Ibiza, Spain.
Posts : 12431
Join date : 2009-09-27

PostSubject: Re: Warranty Service Debate   Wed Mar 07, 2012 4:57 pm

... but we need to build on that kiteman. The number of Kombis now on the road means that everyone should have access to a decent, fully equipped workshop within a distance of less than 50 miles from them. We need garages that are as comfortable setting the tappets on an Aircooled as they are at changing a cambelt on an AquaBay.

The only way forward, in my opinion, is for the Kombi to be seen as easy to own and run as any other campervan. As soon as you start building in constraints like, oh it can only be serviced by Danbury, then that instantly hits sales for both new and used.

________________________________________________________________________________
Max SportzKombi - The Bay Racer and Tango - the Fizzy Kombi Wink
@brazilianvwbay

Back to top Go down
http://www.brazilianvwbay.forumotion.com
Matt

avatar

Cabin : Club
Location : Eastleigh
Posts : 881
Join date : 2010-03-28

PostSubject: Re: Warranty Service Debate   Wed Mar 07, 2012 7:32 pm

I would check with Jason before using any company claiming to be a Danbury main dealership.

I once commented to Danbury that i had noticed another company claiming to be a Danbury main dealer on the web. They informed me that they did not have any agrements with other companys, and had no main dealers. After the conversation i tried to find it on the web again, but couldn't track it down.

________________________________________________________________________________
Matt.

Back to top Go down
Dennis



Cabin : Exec 033
Location : Manorbier Pembrokeshire
Posts : 767
Join date : 2010-08-08

PostSubject: Re: Warranty Service Debate   Thu Mar 08, 2012 9:32 am

We bought Dennis from a Dealership selling Danbury T2's and the problems we had were enormous the left hand did not know what the right hand were doing and as the dealership 200 miles away need I say anymore!!!!. Tim
Back to top Go down
stephenjedward

avatar

Cabin : Economy
Location : Essex
Posts : 220
Join date : 2011-05-17

PostSubject: Re: Warranty Service Debate   Wed Mar 14, 2012 5:56 pm

Ive now had responses from both Danbury and MJWarner who concur that I must get service at Danbury to maintain their warranty. Shame a deal could be done but mine's not to reason why.

So back to making a decision - does anyone have any experience of the 3rd party warranty offered by Danbury ??

Back to top Go down
TimV
Admin
avatar

Cabin : Flight 001
Location : Leatherhead, UK & Ibiza, Spain.
Posts : 12431
Join date : 2009-09-27

PostSubject: Re: Warranty Service Debate   Wed Mar 14, 2012 6:23 pm

Sorry SJE I don't get it ... what 3rd Party Warranty is this? I thought the only warranty was that from Danbury. Not Volkswagen or anyone else. Could you enlighten please?

________________________________________________________________________________
Max SportzKombi - The Bay Racer and Tango - the Fizzy Kombi Wink
@brazilianvwbay

Back to top Go down
http://www.brazilianvwbay.forumotion.com
stephenjedward

avatar

Cabin : Economy
Location : Essex
Posts : 220
Join date : 2011-05-17

PostSubject: Re: Warranty Service Debate   Thu Mar 15, 2012 9:32 am

@TimV wrote:
Sorry SJE I don't get it ... what 3rd Party Warranty is this? I thought the only warranty was that from Danbury. Not Volkswagen or anyone else. Could you enlighten please?

When I bought my van I was told that I could buy an additional warranty (for £375 from memory) that would allow me to get serviced elsewhere - must use approved parts etc..

Granted I don't know the exact T&Cs associated with this, and I am somewhat sceptical, but Ive asked Danbury again for details..

I guess a warranty is just an insurance policy like any other ......


Back to top Go down
TimV
Admin
avatar

Cabin : Flight 001
Location : Leatherhead, UK & Ibiza, Spain.
Posts : 12431
Join date : 2009-09-27

PostSubject: Re: Warranty Service Debate   Thu Mar 15, 2012 9:37 am

If another warranty company are prepared to cover Danbury converted Kombis then surely it follows that a private individual can purchase a 3rd Party Warranty themselves? We need to look into this.

________________________________________________________________________________
Max SportzKombi - The Bay Racer and Tango - the Fizzy Kombi Wink
@brazilianvwbay

Back to top Go down
http://www.brazilianvwbay.forumotion.com
Tallulah

avatar

Cabin : Flight 011
Location : South Somerset, UK
Posts : 4497
Join date : 2011-06-05

PostSubject: Re: Warranty Service Debate   Thu Mar 15, 2012 9:57 am

The plot thickens...

________________________________________________________________________________
www.vdubcamperhire.com
Twitter: @tallulah_vw
Facebook: facebook.com/vdubcamperhire

Proud winners of Spikes Trophy, 2016.
Freedom, in style...
Back to top Go down
http://www.vdubcamperhire.com
stephenjedward

avatar

Cabin : Economy
Location : Essex
Posts : 220
Join date : 2011-05-17

PostSubject: Re: Warranty Service Debate   Thu Mar 15, 2012 4:16 pm

@TimV wrote:
If another warranty company are prepared to cover Danbury converted Kombis then surely it follows that a private individual can purchase a 3rd Party Warranty themselves? We need to look into this.

I would assume so. Don't the AA offer something like this ??

Danbury have confirmed they will sell a Warranty for £375 + VAT (5 years), has a maximum claim limit of £2000, must use the correct VW parts, by a VAT registered garage and in conjunction with the correct servicing schedule.




Back to top Go down
TimV
Admin
avatar

Cabin : Flight 001
Location : Leatherhead, UK & Ibiza, Spain.
Posts : 12431
Join date : 2009-09-27

PostSubject: Re: Warranty Service Debate   Thu Mar 15, 2012 4:30 pm

So £450 for 5 years cover? Versus however much it costs to run over to Yate, time off work, their labour charges .... with a max claim of £2000? I'd go for it.

________________________________________________________________________________
Max SportzKombi - The Bay Racer and Tango - the Fizzy Kombi Wink
@brazilianvwbay

Back to top Go down
http://www.brazilianvwbay.forumotion.com
AbsintheKombi

avatar

Cabin : Exec 013
Location : Leyland, Lancs
Posts : 5593
Join date : 2011-07-25

PostSubject: Re: Warranty Service Debate   Thu Mar 15, 2012 4:38 pm

Me too - my next door neighbour (Braconash) would be thrilled too!

________________________________________________________________________________
Absinthe makes the heart grow fonder

Blog: C13MPR


Finalist in the Caravan Club Caravanner of the Year Competition 2016

Star Kombi Winner 2015
Back to top Go down
http://www.c13mpr.com
Tallulah

avatar

Cabin : Flight 011
Location : South Somerset, UK
Posts : 4497
Join date : 2011-06-05

PostSubject: Re: Warranty Service Debate   Thu Mar 15, 2012 5:16 pm

Max single claim of £2k or max total over the 5 years?

Either way, does anyone else think that sounds a bit low?

________________________________________________________________________________
www.vdubcamperhire.com
Twitter: @tallulah_vw
Facebook: facebook.com/vdubcamperhire

Proud winners of Spikes Trophy, 2016.
Freedom, in style...
Back to top Go down
http://www.vdubcamperhire.com
Dennis



Cabin : Exec 033
Location : Manorbier Pembrokeshire
Posts : 767
Join date : 2010-08-08

PostSubject: Re: Warranty Service Debate   Thu Mar 15, 2012 10:23 pm

I presume this just covers the mechanics and not the conversion and being only to use genuine vw parts very differcult!!!. Tim
Back to top Go down
TimV
Admin
avatar

Cabin : Flight 001
Location : Leatherhead, UK & Ibiza, Spain.
Posts : 12431
Join date : 2009-09-27

PostSubject: Re: Warranty Service Debate   Thu Mar 15, 2012 10:25 pm

I''m sure it would be a maximum of £2000 in any one claim. Not in total overall. That would be pointless.

________________________________________________________________________________
Max SportzKombi - The Bay Racer and Tango - the Fizzy Kombi Wink
@brazilianvwbay

Back to top Go down
http://www.brazilianvwbay.forumotion.com
 
Warranty Service Debate
View previous topic View next topic Back to top 
Page 1 of 2Go to page : 1, 2  Next

Permissions in this forum:You cannot reply to topics in this forum
brazilianvwbay.com :: KOMBI Katalogue :: Brazilian Bay Services-
Jump to: