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 Login issue affecting some members with BT IP addresses

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TimV
Admin
TimV


Cabin : Flight 001
Location : Brighton, East Sussex U.K.
Posts : 14135
Join date : 2009-09-27

Login issue affecting some members with BT IP addresses Empty
PostSubject: Login issue affecting some members with BT IP addresses   Login issue affecting some members with BT IP addresses EmptyFri Aug 12, 2016 9:41 pm

I'm aware that a couple of members have been unable to login recently. As they attempt to do so, a 'suspicious activity' window opens and despite filling in the necessary fields, that's about as far as they can get.

I've investigated and the common factor is BT. An explanation as to why this is happening can be found in the following text I've copied from the Forumotion Admin site:

 Why This is occurring:
once or twice a year we get an update of a black list and some Email addresses, Ip addresses common usernames are on that list. when added to our systems it will then ban them names ip's or Emails
We also have a Ip addresses blocker on our system that will pick up any member that has a lot of IP addresses and if it changes lots of times in a day / week / month it then Flags up on our servers and will keep a eye on that account and if it keeps going on it will ban the IP address.
This is called a Blacklist we then go in and remove you / your members from that list.

We apologize for the any delay and the inconvenience caused to you and your members.


I have asked that the 2 members who have told me of this issue, be removed from this blacklist asap.

If anyone else is having problems please contact me via tim@brazilianvwbay.com - thanks.

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Max SportsKombi - The Bay Racer Wink
@brazilianvwbay

Login issue affecting some members with BT IP addresses Melogo11
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Scooby

Scooby


Cabin : Flight 004
Location : Reading
Posts : 8672
Join date : 2010-12-12

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PostSubject: Re: Login issue affecting some members with BT IP addresses   Login issue affecting some members with BT IP addresses EmptySat Aug 13, 2016 10:25 am

Email sent Tim

Hope you can help to resolve the problem

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AbsintheKombi

AbsintheKombi


Cabin : Exec 013
Location : Leyland, Lancs
Posts : 5653
Join date : 2011-07-25

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PostSubject: Re: Login issue affecting some members with BT IP addresses   Login issue affecting some members with BT IP addresses EmptySat Aug 13, 2016 11:13 am

There's a BT blacklist and I'm not on it? Phew....

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Scooby

Scooby


Cabin : Flight 004
Location : Reading
Posts : 8672
Join date : 2010-12-12

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PostSubject: Re: Login issue affecting some members with BT IP addresses   Login issue affecting some members with BT IP addresses EmptySun Aug 14, 2016 1:31 pm

Hope it gets fixed soon.
Not being able to post pics is soooooo frustrating.

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Scooby

Scooby


Cabin : Flight 004
Location : Reading
Posts : 8672
Join date : 2010-12-12

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PostSubject: Re: Login issue affecting some members with BT IP addresses   Login issue affecting some members with BT IP addresses EmptyThu Aug 18, 2016 11:25 am

Thanks TimV for what ever has been done
Scooby can now post pics cheers

Login issue affecting some members with BT IP addresses Scooby36

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TimV
Admin
TimV


Cabin : Flight 001
Location : Brighton, East Sussex U.K.
Posts : 14135
Join date : 2009-09-27

Login issue affecting some members with BT IP addresses Empty
PostSubject: Re: Login issue affecting some members with BT IP addresses   Login issue affecting some members with BT IP addresses EmptyThu Aug 18, 2016 2:02 pm

Good news. Anyone else still having login issues? Please email me tim@brazilianvwbay.com Very Happy

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Max SportsKombi - The Bay Racer Wink
@brazilianvwbay

Login issue affecting some members with BT IP addresses Melogo11
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Dennis




Cabin : Exec 033
Location : Manorbier Pembrokeshire
Posts : 1120
Join date : 2010-08-08

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PostSubject: Re: Login issue affecting some members with BT IP addresses   Login issue affecting some members with BT IP addresses EmptySun Aug 21, 2016 9:31 pm

Hi Tim all working fine. Thanks Tim
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