As a members of the Caravan & Motorhome Club we received our renewal notice for their Mayday breakdown and recovery service.
Options for Recovery as stated on the new certificate (and widely shown in their advertising) include 'to any UK destination'. This is particularly important as our BraziBays may need to be fixed at locations with suitable expertise and matching spare parts. However, along with the new certificate came a Policy booklet and a leaflet of Important Information. In both of these the recovery option is changed to 'your original destination' and to a garage within 10 miles.
Happily, having spoken to both the Mayday staff and to Green Flag their service provider, both organisations have confirmed that our true recovery option is 'to any UK destination of your choice' (as advertised)
Pleased to have this confirmation from the Caravan & Motorhome Club - but a bit worried how many others might be affected
Subject: Re: Whither Mayday Breakdown Recovery? Sat Mar 02, 2019 2:57 pm
Although we have assurance (from 2 weeks ago, as above) that we can be recovered to ANY UK DESTINATION OF YOUR CHOICE there is still conflicting information saying 'your original destination' on the Caravan & Motorhome Cliub, Mayday site. Please, if you have a Mayday Breakdown Recovery policy could you check your details of your expected and actual available destination and report back here. osg